FAQ's
The Parcel I received is damaged
Oh no! Sorry to hear your parcel has been damaged.
The best thing to do is to take a photo of the damage and forward it to hello@minipinoygrill.com.au.
We need the photo to clearly show:
- The packaging,
- The parcel label (clearly showing the Sendle reference number, for example: S3NDL3R), and
- The damaged item.
Important: These elements all need to be displayed in the ONE photo.
Here is an example of what your photo might look like:
Where do I get my digital content?
As a security measure, you are allocated one download for your digital content. Once downloaded, please make sure you keep your file in a secure place.
You will receive a link to your content in your purchase order and also in a seperate email. Any issues, please email hello@minipinoygrill.com.au